Whether you are just getting started at 98 game or you are a regular player looking for a specific answer, this FAQ covers everything – deposits, withdrawals, bonuses, games, account settings and responsible gaming, all in plain English.
These are the reasons 98 game has become one of the most trusted names in online gaming for players across Pakistan.
Fund your 98 game account in seconds via Easypaisa or JazzCash. No bank account required. All deposits and withdrawals are in Pakistani Rupees with no conversion costs applied by 98 game.
Ludo, Aviator, Andar Bahar, Roulette, Football Betting and Jackpot Slots – a full lineup of games chosen specifically for the tastes and playing habits of Pakistani gaming fans.
Our customer support team operates 24/7 and handles queries in both English and Urdu. Whether it is a deposit issue, a bonus question or an account matter, we are always here.
256-bit SSL encryption, hashed password storage, 2FA option and device recognition protect every 98 game account. Your PKR balance and personal data are secured at every point.
Deposit limits, loss limits, session timers, reality checks, cool-off periods and self-exclusion – every tool is instant, free and pre-committed so it works when you actually need it.
Share your unique 98 game referral link with friends across Pakistan and earn PKR for every person who registers and deposits. No cap on referrals – the more you share, the more you earn.
When new players sign up to 98 game, they naturally have questions. How does a deposit work? What payment methods does 98 game accept? How long does it take to get your winnings? What is the minimum deposit? Is my account secure? These are all fair, sensible questions and we want to make sure every Pakistani player can find a clear, honest answer without having to wait for live support.
This 98 game FAQ is designed to cover every question we regularly receive from players in Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Multan and across the country. We have organised it by topic so you can jump directly to what you need – account questions, deposit and withdrawal help, bonus terms, game rules, security and responsible gaming.
By far the most common questions we receive at 98 game are about deposits and withdrawals. Pakistani players want to know: can I use Easypaisa? Can I use JazzCash? Do I need a bank account? How long does a withdrawal take? The answers to all of these are yes, yes, no and usually minutes-to-one-day respectively. 98 game was designed around the Pakistani mobile money ecosystem from the very beginning, which is why Easypaisa and JazzCash are the primary and most seamless payment options on the platform.
The second most common question category is bonuses. Players want to know how the welcome bonus works, what wagering requirements mean in practice, whether bonuses expire and how to track their progress. We have tried to explain all of this as plainly as possible in the Bonus section of this FAQ. The key thing to understand is that bonus terms at 98 game are written to be clear – not to confuse players.
Players who get the most out of 98 game tend to do a few things consistently. They set deposit limits at the start of each week before they play, so they never need to rely on willpower alone in the middle of a session. They check the Promotions section after each login to see what current offers are running. They use the Refer a Friend programme to build up bonus PKR by sharing their unique link with genuine friends and family. And they read the bonus terms before claiming any offer so there are no surprises about wagering requirements later.
On the security side, players who enable two-factor authentication immediately after registration give themselves a much stronger protection against unauthorised access. Given that your 98 game account is linked to your Easypaisa or JazzCash wallet, keeping it secure is genuinely important. 2FA takes about 30 seconds to set up and adds meaningful protection.
This FAQ covers the questions that come up most often, but every situation is different and sometimes you need to speak to a real person. 98 game's support team is available around the clock – 24 hours a day, every day of the year including Eid and other Pakistani public holidays. You can reach us by email at support@98game.im or through the live chat function available on the website.
Our support team handles queries in both English and Urdu. If your question is related to a transaction – a deposit that has not arrived, a withdrawal that is delayed – have your transaction reference number or screenshot ready when you contact us. This speeds up the resolution process significantly. For account security issues, having your CNIC details ready for identity verification will also help.
For responsible gaming concerns – setting tighter limits, activating a cool-off period or requesting self-exclusion – our support team will always prioritise helping you take those steps quickly and without any attempt to persuade you to continue playing. Your wellbeing is the priority, not the deposit.
Can't find your answer here? Use the search box at the top of the page to find specific questions, or contact our support team at support@98game.im. We aim to respond to all email queries within 2 hours during business hours and within 6 hours outside of those.
Our support team covers English and Urdu and is available every hour of every day, including Pakistani public holidays.
Send us your question at support@98game.im. For transaction and account issues, include your username and transaction reference for a faster resolution.
The fastest way to get help. Use the live chat button in the bottom right corner of any page on 98 game. Average first response time is under 3 minutes.
For specific topics, our dedicated pages go into more depth than this FAQ. Responsible gaming tools, terms and conditions and privacy policy are all fully documented.
Join Pakistani players from Karachi to Peshawar on 98 game. Register free in under 2 minutes, deposit from just Rs 200 via Easypaisa or JazzCash, and claim your welcome bonus today. Already have an account? Log in and continue where you left off.
98 game is for adults aged 18 and above only. Gambling is entertainment – never play with money you cannot afford to lose. Visit our Responsible Gaming page for all available tools and support.